Order cancellation after item despatched is non refundable.
Items that are damaged or defective must be return within 7 days form the date of receipt for exchange if it comes with its original purchase receipt and pakaging.
The returned goods/products will be checked with the receipt together and the goods should be in the good condition. The packaging should also be in original condition in original shipping container as received. If the goods/products has been used or damaged by the customer, there will not be any exchange. Famous Stationers Sdn Bhd will also not be responsible if your shipment is lost during the return transit.
Please contact us at firstname.lastname@example.org or 1800-222-5566 if you have any questions or doubts.